5 star review taken from our Yelp page (Sept 11, 2015):
I found Efren through a referral. I am real picky about the interaction and level of detail from the people I work with. I absolutely hate to have someone come out to fix a problem and then try to upsell me on some other unrelated service. With Efren and Drain Pros, I got exactly what I wanted.
I needed my main shutoff valve replaced in the basement due to a slight leak at the drain valve. Over the phone he gave me a tip on something that I could try which, if it worked, would save a trip and obvious expense. I personally appreciate this type of offer especially since other plumbers I called wouldn't say, quote or recommend anything over the phone and then you're stuck with a house call bill if you don't use their service. But I decided to have piece of mind and have him just replace the whole valve anyway.
Efren and his apprentice showed up exactly when he said he would. We went over the work that needed to be done, he got the part and started work. The work was done promptly, cleanly and thoroughly. Here's the additional detail that I can really appreciate... Everything was done. He could have taken payment, packed up and left. No, he stood over the water meter to watch to see if the little hand was moving and thus showing a leak. I actually had another leak in the house that I never knew about! You can't hear it in the house it is so small. He put his head in the tank of our toilets and low and behold found the leak to be one of the toilet valves. You literally had to stick your ear in the tank just to barely hear it.
So did he try to sell me another $100 or $200 or whatever service to fix that? Did he try to scare me into thinking it was an urgent or highly complex matter. Nope. He pointed out the leak and asked if I felt comfortable enough to do it myself (which I've changed out tons of them so no big deal) and that was that. No attempted upsell of some $289 one year all coverage b.s. and scare tactic that it has to be replaced and if you have to replace it you need to replace everything else kind of garbage. Straight up. Honest. Not pushy or sketchy.
Now to plan the bathroom remodel and find out his schedule to handle the plumbing part for us. |
Plumbing |
Aubrey A.
- Littleton
|
5 star review taken from our Yelp page (Sept 11, 2015):
Efren is the man!!! Since buying our 108 yr old house 6 yrs ago, we have seen our share of contractors and "professionals" for a variety of issues.
There is a reason people like Efren have the term "master" in front of their title (master plumber); the knowledge, skill and professionalism come with the title .
Efficient, knowledgable and a great guy - tough combo to beat! Efren and his apprentice are my "guys " for any future plumbing work for sure. |
Plumbing |
Don P.
- Denver
|
5 star review taken from our Yelp page (Jan 13, 2016):
Jonathan is awesome!! I highly suggest this company for their integrity and thoroughness! They make sure everything is done and done properly!! Great job guys!! |
Plumbing |
Lacie B.
- Denver
|
5 star review taken from our Yelp page (Mar 10, 2016):
My DQ had a busted pipe Efran is a pro! Fast, reasonable and professional! He knows his stuff. .He promptly returns your call and communicates throughout the entire project so there aren't surprises. Highly recommend! |
Plumbing |
Hanh N.
- Monument CO
|
5 star review taken from our Yelp page (Sept 11, 2015):
Great bunch of guys clean up after themselves quick and thorough made sure everything was working before they left |
Plumbing |
Jennifer S.
- Denver
|
5 star review taken from our Yelp page (Dec 5, 2015):
Efren and his coworker are friendly and efficient! We have been using him for plumbing for several years including a new water heater, sink, shower and toilets. He never overcharges and responds quickly for emergencies. He is a true professional. I highly recommend him. |
Plumbing |
Jack S.
- Littleton
|
5 star review taken from our Yelp page (Sept 30, 2015):
Great customer service that went above and beyond normal plumbers. Efren was on time, did exactly what he said he would do, the estimate over the phone was what we paid and he and his apprentice even came over to our residence (last job of the day) and had to modify the pipe and bypass the leaky shutoff gate valve so it wouldn't leak through the night. Therefore we had water for the day and then came back the next day to switch out the valve that he had to procure at a specialty plumbing store at no extra charge (odd size, lack of availability). The access door to the leaky valve was tight, yet Efren was able to perform the repair without cutting drywall, so we were very appreciative that he went the extra mile to minimize damage. Note Efren is a licensed master plumber and is registered on the DORA website, so have peace of mind you are dealing with a licensed professional. |
Plumbing |
Terri T.
- Denver
|
Our main lines of business include: Drywall Contractors, Framing Systems--Light Gauge, Painting Contractors. |
Drywall & Plastering |
Lisa
- Denver
|
He was on time, the job site was clean. |
Painting & Wallcovering |
John Q
- Denver
|
Good quality job, cleaned up everyday |
Drywall & Plastering |
Bob
- Denver
|